Q: What can I buy at Barong Outlet?
A: Barong Outlet is stocked with limited quantities of "good but overstocked" items and "less than perfect" items, all substantially reduced from the original retail catalog prices.
Q: What is Barong Outlet’s “downward pricing?”
A: Every 2 - 7 days, the price for each & every Outlet product gets reduced, until it is sold out.
Q: How low will the price drop before an item is sold out?
A: It’s all up to the shopping public. As an item’s price gets lower & lower, the demand for it (theoretically) gets higher. When the price is “right,” it will sell out quickly.
Q: How long should I wait until I buy?
A: It’s up to you (& your available funds). Once the prices are “right” for the items you want, you should buy them immediately to secure it. After an item is sold out, it is NOT restocked.
Q: What if I wait too long, and someone else buys the last one?
A: After items are sold out, they are NOT restocked. The longer you wait to buy items, and as their prices continue to go down, the higher the chances of someone else buying them. So, if the items you want are at the "right" prices, go for it & buy them.
Q: Why do Outlet products ship "within 2 weeks" instead of the same or next business day?
A: Most of the Outlet products are stocked in our Manila warehouse (instead of our California warehouse / order center). This helps keep Outlet prices as low as possible.
Q: Can I return an item that I buy from Barong Outlet?
A: Yes, Outlet items are covered by our "satisfaction guaranteed" policy for 30 days*. If you are not satisfied with the quality of our product(s), you may return the product(s) in original condition (no sign of wear or washing) with all original packaging for a refund. The refund will be the full purchase price. *Items that are labeled as "Final Clearance" cannot be returned for refund or exchange.
Q: If I buy an Outlet item, then later see it offered at a lower price, can I get a refund for the difference?
A: No. The price at which you purchase is the only one we can honor. Think of the “downward pricing” system like an auction. As in an auction, you are committed to the bid you make (the purchase price at the time you decide to buy).
